Terms and Conditions & Privacy Policy


PAYMENT: To customers with an approved account and ordering with a purchase order, payment is expected 30 days after the invoice date. Payment must  be made in U.S. dollars, with checks drawn from a U.S. Bank. Money  orders and VISA/Mastercard are also accepted. If payment is made by one of these credit cards, a card number, expiration date, and card holder's name as printed on the card must be provided.

SHIPPING: All products listed are sold F.O.B. Pasadena, California. Magsphere Inc. will ship your order through FedEx or an equivalent express shipping. The shipping and handling cost might be higher or lower depending on  your location. If you are ordering by phone, E-mail or FAX, you may  request the shipping costs be charged to your FedEx account. The shipping method for online orders is determined by Magsphere Inc.

WARRANTY: Magsphere Inc. warrants that it products shall reasonably conform to  the description set forth in the Certificate of Analysis for a period of thirty (30) days from the shipment date. Through our warranty, we may refund you in full price, or replace the product if the conditions are met.

Buyer use of products and Disclaimer: Magsphere Inc have not tested the products for safety and efficacy in medical device, cosmetic, drug unless otherwise stated in Magsphere literature provided to buyer with the product. It is the sole  responsibility of the buyer to use Magsphere products in compliance with all applicable laws and regulations.

Returns: Any returns must be authorized by Magsphere Customer Service  Department. Certain custom synthesized products may not be returnable. Please call or E-mail before returning any product to receive a RAN (return authorization number). Returns are subject to a 20% or $25 whichever is greater restocking fee if not result of any error on the part of Magsphere Inc. Shipping cost will not be credited.

Privacy Policy Statement: Magsphere Inc. does not sell or rent our E-mail lists or customer information to outside marketers or other third-party organization. Our server uses Secure Socket Layer (SSL) encryption to protect credit card and other information submitted via the forms on our web-site. All off-line information is securely stored and is accessible only by authorized staff.

Terms and Conditions